Question 1

Q: How do I book my Soft Play Hire?

Accepted Answer

A: You can book by using our website or you can contact us by emailing us at sunnybubssoftplay@outlook.com or calling 0447 258 601 to book and we'll endevour to get back to you within 24hrs.

We require a $100 deposit in order to confirm your booking. The balance is due two days prior to your event.

Question 2

Q: What is your wet weather policy?

Accepted Answer

A: We ask you have a backup location in case of wet weather as our equiptment is not made to be in the elements.

Question 3

Q: Can I have my event in a public area or function venue?

Accepted Answer

A: Yes, you can absolutely host your event in a public area or function venue using Sunnybubs equiptment. However, it's important to ensure you have the necessary permissions and permits from local councils or the venue management.

Question 4

Q: What happens if something gets damaged or lost when hiring sunnybubs softplay?

Accepted Answer

A: We understand that accidents can happen. If any items are damaged beyond repair or lost, the full replacement cost will be charged. We’ll inform you of the amount required to cover the replacement, and an invoice will be issued. Payment will be due within seven days of receiving the invoice.

Question 5

Q: Is SunnyBubs Soft Play insured?

Accepted Answer

Absolutely. We are fully covered by public liability insurance, so you can relax knowing safety is always a priority.

Question 6

Q: Can we get our Soft Play delievered?

Accepted Answer

A: We will always drop off and pick up anywhere within a 45km radius of Maroochydore as part of your package - any other  areas we are happy to discuss however they may include an additional fee for travel.

FYI we do have DIY set up options avaliable for a discount!

SUNSHINE COAST SOFTPLAY HIRE

FAQ

Frequently asked questions